Complete Bathroom Set - 3 Pieces - Sand

What exactly does “Zero Twist” mean?

• It is a technique where cotton fibers are kept open instead of twisted. The result is a garment with much more volume but less weight, which absorbs water like a sponge and is incredibly soft to the touch.

How should I wash this pack so it doesn't lose its fluffiness?

• The secret is not to use fabric softener (or use very little), as it creates a layer that waterproofs the fiber and reduces absorption. Wash at 40ºC and, if possible, tumble dry.

Is the Ribs mat suitable for underfloor heating?

• Yes, as it has some weight, it allows heat to transpire without damage, keeping your feet warm and the floor dry.

Bathrobe

• 100% Cotton.

Towel

• 100% Cotton.

Bath Mat

• 100% Cotton.

Bathrobe

• Normal wash at 30ºC.
• Do not bleach.
• Tumble dry low.
• Iron at low temperature.
• Do not dry clean.

Towel

• Normal wash at 30ºC.
• Do not bleach.
• Tumble dry low.
• Iron at low temperature.
• Do not dry clean.

Bath Mat

• Normal wash at 30ºC.
• Do not bleach.
• Tumble dry low.
• Iron at low temperature.
• Do not dry clean.

Return Policy and Right of Withdrawal

In accordance with current regulations, customers have a period of 30 calendar days from receipt of the product to exercise their right of return. For this process to be carried out effectively, the following conditions are established:

Product and packaging condition

For a full refund, the product must be returned in the same condition in which it was delivered. Essential requirement: The item must retain its original packaging, labels, and accessories intact. Depreciation: If the product is returned without its original packaging or shows signs of handling beyond mere verification of its good condition and functioning, the item will suffer a depreciation in its value. Refusal of return: The company reserves the right to refuse a return in cases where the product shows significant damage, lacks essential parts, or is in a condition that prevents its sale as a new item.

Handling and processing fees

Users are informed that, for operational and administrative management costs of the return, a fixed amount of €2 (two euros) will be deducted from the total amount to be refunded.

Refund procedure

Once the merchandise is received at our facilities and after verifying that it complies with the conditions described above, the corresponding amount (minus the aforementioned €2) will be credited using the same payment method used in the initial purchase. The period for the credit to be reflected will depend on the customer's banking institution. This policy is drafted under consumer protection legislation, reminding that the consumer is responsible for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.